How to Order
Your step-by-step guide to ordering promotional products
New to Promotional Products?
Ordering branded merchandise is easier than you think. Follow our simple 8-step process, or contact our friendly team who will guide you through every step.
The Ordering Process
From browsing to delivery in 8 simple steps
Browse & Select Products
Explore our extensive range of promotional products. Use filters to find items by category, price, or branding method.
Helpful Tips
- Use the search bar for quick product lookup
- Check minimum order quantities
- View product specifications and branding areas
Add to Cart or Quote List
Add items to your cart for immediate purchase, or build a quote list for B2B orders requiring custom pricing.
Helpful Tips
- Specify quantities based on your needs
- Note any customisation requirements
- Add multiple products to compare options
Request a Quote
Submit your quote request with your contact details and any specific requirements. Our team will respond within 24 hours.
Helpful Tips
- Include your deadline if urgent
- Mention any specific colour requirements
- Attach your logo if available
Receive Your Quote
Our sales team will send you a detailed quote including pricing, branding options, and delivery timeline.
Helpful Tips
- Review all costs including setup fees
- Check production and delivery times
- Ask questions before confirming
Artwork Approval
Once you approve the quote, send us your logo and our design team will create a digital proof for your approval.
Helpful Tips
- Provide vector artwork if possible
- Review colours and positioning
- Request changes until you are satisfied
Payment
Confirm your order with payment. We accept EFT, credit card, and offer 30-day accounts for qualifying businesses.
Helpful Tips
- Payment required before production
- Keep proof of payment handy
- Ask about account terms if needed
Production
Your order goes into production. Standard turnaround is 7-10 business days. Rush options are available.
Helpful Tips
- You will receive production updates
- Quality checks at every stage
- Contact us for urgent requirements
Delivery
Your branded products are carefully packaged and shipped. Free delivery on orders over R1,200 nationwide.
Helpful Tips
- Track your shipment online
- Inspect goods on delivery
- Contact us if any issues
Quick Order Options
Choose the method that works best for you
Common Questions
Quick answers to help you get started
What is the minimum order quantity?
Minimum order quantities vary by product, typically ranging from 25 to 100 units. Check each product page for specific MOQs.
How long does production take?
Standard production is 7-10 business days after artwork approval and payment. Rush orders can be completed in 3-5 days for an additional fee.
Can I see a sample before ordering?
Yes! We can provide product samples for most items. Sample fees apply but are credited towards your order.
What payment methods do you accept?
We accept EFT, credit card, and offer 30-day accounts for established businesses with approved credit.
Ready to Get Started?
Our team is here to help you create the perfect branded merchandise for your business.